Best for
Authorize.Net is best for small to mid-sized businesses serving the restaurant and hospitality, mobile, and e-commerce industries.
Specializes in
Ideal for small and mid-sized businesses, Authorize.net serves as both a reseller of payment processing services and the company's specialty – payment gateways. The company also offers easy-to-integrate payment gateways with virtual terminals, PCI compliance, and fraud protection included in its plan offerings. The company also provides mobile card readers via BBPos and IDTech.
Pricing Summary
Setup Fee: $0
Monthly Fee: $0
Swipe Rate: 2.9% + $0.30
Keyed-in Rate: 2.9% + $0.30
Early Termination Fee : $0
Contract Terms:
Authorize.Net does not disclose who the company's acquiring bank is.
Authorize.Net was founded in 1996 by Jeff Knowles. Authorize.Net headquarters are in San Francisco, California, and the company's current CEO is Michael Walsh.
Jeff Knowles founded Authorize.Net in Utah in 1996. In 2007, the company was acquired by CyberSource, which Visa acquired in 2010 for $2 billion.
The company is currently headquartered in San Francisco, California. Authorize.Net is a reseller of merchant account solutions for small and mid-sized businesses. However, the company's main line of business is the payment gateway solution. The company has also partnered with IDtech and BBPos for mobile POS equipment.
Authorize.Net offers its services for many industries and helps in facilitating online transactions. The company offers a flat-rate free option for small businesses but also has interchange-plus pricing for enterprise customers.
Authorize.Net was accredited with the Better Business Bureau (BBB) in 200 and has been given an A+ rating.
The company has had 71 complaints filed against it in the last 36 months and 27 during the previous 12 months.
Head Quarters
San Francisco, CA
Year Founded
1996
CEO
Michael Walsh
Employees
500
Merchant Provider Risk Tolerance
Broad support for multiple currencies
Robust security and anti-fraud features
Month-to-month billing
No long-term contracts
The all-in-one option may confuse customers
High flat-rate pricing for an optional merchant account
It may be cheaper to use Authorize.Net when bundled with another service
Payment Processing: Authorize.Net offers payment processing services, and lets merchants accept EMV-enabled cards and contactless payments via ApplePay, PayPal, and Visa's Click to Pay. For global payment processing, Authorize.Net uses CyberSource.
Point of Sale: Authorize.Net partners to resells EMV-compliant mobile card readers of POS equipment makers BBPos and IDTech.
mPOS: The company also has a mobile app to convert any smartphone or tablet into a point of sale device.
Payment Gateway: An all-in-one Gateways solution combining virtual terminals and PCI encryption compliance.
Discloses All Important Terms
Yes
Public Pricing Available
Yes
Below are the details available for Authorize.Net;
All-in-One Option
Flat rate: 2.9% + $0.30
Monthly Gateway Fee: $25
Monthly PCI Compliance Fee: None
Annual Fee: None
Setup Fee: None
Early Termination Fee: None
Monthly Minimum: None
Payment Gateway Only
Transaction Fee: $0.10
Batch Fee: $0.10 daily
Monthly Gateway Fee: $25
Monthly PCI Compliance Fee: None
Annual Fee: None
Setup Fee: None
Early Termination Fee: None
Monthly Minimum: None
Enterprise Solutions – available to clients processing more than $500,000 a year. The pricing is tailored to fit merchant needs and is negotiable. Interchange plus pricing is also an option in this plan.
Pricing Model
Flat Rate
Swiped Rate
2.9% + $0.30
Keyed-in Rate
2.9% + $0.30
Mobile Payment Rate
Virtual Terminal Rate
2.9% + $0.30
Monthly Fee
$0
Payment Gateway Fee
$25 Per Month
Batch Fee
$0.10
Early Termination Fee
$0
PCI Compliance Fee
$0
Equipment Lease Terms
TBD By Third Party
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$0
Gateway Setup Fee
$0
Annual Fee
Monthly Minimum
$0
Statement Fee
Authorize.Net is very transparent regarding contract terms. The company offers flat-rate pricing to small businesses while also offering an interchange-plus pricing option for enterprise clients. There are no initial setup fees nor early termination fees charged by Authorize.Net.
The company does not lease equipment, although it does partner with mobile POS equipment vendors such as BBPos and IDTech.
Authorize.Net clearly states that the rates advertised on the company's website may differ from what merchant processors may charge for Payment Gateway services.
Contract Length
Month-to-month
Early Termination Fee
$0
Authorize.Net was accredited with the Better Business Bureau (BBB) since 2009 and currently has an A+ rating. There were 71 complaints against the company in the last three years and 27 complaints in the past year. The complaints against the company range from product issues to billing and fund holds. It would be wrong to say that Authorize.Net is at fault for these complaints. It seems that the complainants are confused about who to direct their ire towards, confusing Authorize.Net for the merchant account provider.
We did not find any class action lawsuits filed against Authorize.Net. We also did not find any FTC complaints against the company.
BBB
A+(73 complaints)
N/A
No Reviews yet
Yelp
N/A
Total Online Reviews
205+
Total Online Complaints
100+
Lawsuits
None
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks