Best for
eCommerce merchants with both domestic and international customers
Specializes in
Payment processing solutions, credit card terminals, POS solutions, SMB payments
Pricing Summary
Setup Fee: Undisclosed
Monthly Fee: Undisclosed
Swipe Rate: 1.00% - 4.99%
Keyed-in Rate: 1.00% - 4.99%
Early Termination Fee : Undisclosed
Contract Terms:
Ingenico ePayments is a registered ISO/MSP of Wells Fargo Bank. The company specializes in providing eCommerce processing solutions for merchants who operate on a global scale. Ingenico was founded in 2016 and has a global headquarters in Paris, France, along with a U.S. headquarters in Alpharetta, Georgia. Their rates aren’t public but appear to vary based on the merchant’s location and business type.
Ingenico ePayments is a large merchant services provider focusing primarily on eCommerce. The company was founded in 2016 when a merger occurred between GlobalCollect and Ingenico Payment Services. They work with a wide variety of merchants, including those operating in sectors like:
The company isn’t very forthcoming about its pricing model. But reviews seem to suggest that it offers some flat rate options, which vary based on the merchant’s location and business type.
There aren’t very many negative reviews online about Ingenico ePayments. This suggests, though it doesn’t prove, that the company may offer solid rates and contractual terms to the merchants that it works with.
Head Quarters
Paris, France
Year Founded
2015
CEO
Marc-Henri Desportes
Employees
1000
Merchant Provider Risk Tolerance
Global eCommerce Solutions
Ingenico ePayment’s main service is its global ePayment solutions. They enable merchants to interact with their customers on a global scale. The company claims to offer tailored payment methods based on the unique needs of each merchant they work with, along with seamless payment options across multiple devices.
POS Solutions
Ingenico can also set you up with a new POS system. The company offers various options to choose from, including card readers, multilane terminals, and something they call Smart POS. These offer multimedia possibilities, which give merchants some extra control over how they conduct payments with their customers.
SMB Payments
If you own a small or medium-sized business, then Ingenico ePayments may also be a good option for your needs. The company offers several different eCommerce processing plans, which are specifically tailored to the unique needs of companies that are this size. Some of Ingenico’s SMB solutions include fraud screening tools, omnichannel integrations, and reconciliation and reporting features.
Discloses All Important Terms
No
Public Pricing Available
No
Ingenico doesn’t make it easy for merchants to determine what they’d pay for the company’s services. The best that we can do is tell you that you should expect to pay a flat rate per transaction when you sign up for processing through Ingenico.
But what that flat rate will look like can vary considerably. Factors that influence it will include where you’re located in the world and the type of business that you conduct.
Pricing Model
UnknownFlat Rate
Swiped Rate
1.00% - 4.99%
Keyed-in Rate
1.00% - 4.99%
Mobile Payment Rate
Virtual Terminal Rate
1.00% - 4.99%
Monthly Fee
Undisclosed
Payment Gateway Fee
Undisclosed
Batch Fee
Early Termination Fee
Undisclosed
PCI Compliance Fee
Undisclosed
Equipment Lease Terms
Undisclosed
Address Verification Service (AVS)
Application Fee
Account Setup Fee
Undisclosed
Gateway Setup Fee
Undisclosed
Annual Fee
Monthly Minimum
Undisclosed
Statement Fee
Unfortunately, there’s also very limited information about the contracts and terms that Ingenico ePayments favors. But there haven’t been many complaints about this aspect of the company’s business. So we can assume that the options aren’t terrible.
Ingenico ePayments does list three different plan options that are available for its SMB merchants. The company’s GO plan includes plug & play integrations, quick payouts, and basic fraud screening. Its Premium plan builds on these offerings by including more advanced fraud screening tools and reconciliation and reporting features.
Finally, SMB merchants who want everything that Ingenico has to offer should pick its Tailored plan. This offers everything included in the company’s GO and Premium plans along with dedicated consultancy services, omnichannel integrations, and advanced business intelligence features.
Contract Length
Variable
Early Termination Fee
Undisclosed
Ingenico ePayments isn’t currently BBB accredited. But its U.S. branch does have an A+ rating. The company has received just one complaint in the past 26 months. This suggests that merchants are generally happy with the service that they receive from Ingenico. ePayments.
BBB
A- and is not BBB Accredited (3 Complaints, 0 Reviews)
4.9 Stars / 11 Reviews
5 Star. Based on the opinion of 1 person
Yelp
N/A
Total Online Reviews
200+
Total Online Complaints
Lawsuits
1
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