Best for
Merchants who own and operate high-risk businesses and who are in need of credit card processing and electronic payment services.
Specializes in
Humboldt Merchant Services specializes in offering customized, targeted payment processing solutions for high-risk merchants. This company promises fast approvals for merchants in specialty markets.
Pricing Summary
Setup Fee: N/A
Monthly Fee: $20
Swipe Rate: 1.00% - 4.99%
Keyed-in Rate: 1.00% - 4.99%
Early Termination Fee : $159
Contract Terms:
Humboldt Merchant Services is headquartered in Tempe, Arizona, and is a merchant account provider and payment processing company.
This company was founded in 1992 and specializes in working with high-risk merchants.
Humboldt Merchant Services is a subsidiary of Moneris Solutions, which is a Canadian credit card processor.
Humboldt Merchant Services got its beginning in 1992. It is located in Tempe, Arizona and it is a subsidiary of a Canadian-based company named Moneris Solutions. Its acquiring bank is BMO Harris, N.A., in Chicago, Illinois.
The company’s president is Adam McDonald, and Humboldt Merchant Services primarily works with high-risk merchants to offer them credit card processing and electronic payment processing services.
According to the company’s About Us page, Humboldt Merchant Services specializes in its high approval ratings, innovative processing solutions for ecommerce and retail merchants, and in-house underwriting and risk management services. This company offers specialized PCI compliance support to its merchant customers.
Head Quarters
1600 N Desert Dr #101, Tempe, AZ 85281
Year Founded
1993
CEO
Unknown
Employees
11-50
Merchant Provider Risk Tolerance
Excellent for high risk businesses that need credit card processing and electronic payment systems.
Customized payment processing available.
Fast approvals for merchants in speciality markets.
Provides In house underwriting and risk management.
Offers specialized compliance support.
Company website not clear on what options are available for payment processing and hardware.
Few value added services for merchants offered.
Independent agents and resellers used to sell products.
Charges several monthly fees that are not provided.
Contract information is not stated.
Hardware & Software
Humboldt Merchant Services offers no-cost payment processing hardware and equipment for retail merchants. It is not completely clear from the company website what options are available, other than Verifone. But the website does indicate that there are additional choices for merchants.
Humboldt Merchant Services allows merchants to accept multiple forms of payment with its payment processing equipment, including EMV and NFC payments.
In addition, Humboldt Merchant Services can provide access to an online payment gateway, virtual terminal, and it has several APIs for merchants in need of recurring billing. Multi-currency conversion is also available for international merchant customers.
Value Added Services
Humboldt Merchant Services does not offer as many value added services as some other merchant account providers do. However, considering the fact that this company specializes in working with high-risk merchants, the additional services it does offer are very beneficial for them.
Merchants choosing Humboldt Merchant Services will experience in-house underwriting and chargeback reporting, which gives them just one point of contact.
Fraudcast is the company’s chargeback reduction tool, which sends detailed reports directly to merchants.
Real-time transaction reporting and QuickBooks integration are both available.
Gift and loyalty card programs are available.
Supported Payment Types & Services
Merchants that choose Humboldt Merchant Services as their MSP and ISO will be able to accept several different forms of payment. Options include:
Payments from all four major credit cards, including both EMV and swiped payments
Debit card payments
NFC payments (Apple Pay and Android Pay)
Checks and electronic checks
Pre-paid cards
Gift cards
Discloses All Important Terms
No
Public Pricing Available
No
According to the company website, merchant customers will be charged several monthly fees, including:
A monthly minimum fee
A statement fee
A discount rate
An authorization fee
The company is not clear about how much these fees are, but this is most likely because it specializes in working with high-risk merchants. Rates and prices can vary based on risk level, payment processing history, and monthly processing volume, among other factors.
Pricing Model
Unknown
Swiped Rate
1.00% - 4.99%
Keyed-in Rate
1.00% - 4.99%
Mobile Payment Rate
Unknown
Virtual Terminal Rate
1.00% - 4.99%
Monthly Fee
$20
Payment Gateway Fee
Undisclosed
Batch Fee
Unknown
Early Termination Fee
$159
PCI Compliance Fee
Undisclosed
Equipment Lease Terms
Undisclosed
Address Verification Service (AVS)
Unknown
Application Fee
N/A
Account Setup Fee
N/A
Gateway Setup Fee
N/A
Annual Fee
variable
Monthly Minimum
$20
Statement Fee
N/A
If past contracts are any indicator of what Humboldt Merchant Services offers today, merchants may need to sign a one-year contract that carries an early termination fee of $159. Those were the terms for this company in 2007, according to one authoritative review online.
There is no specific information regarding contracts on the Humboldt Merchant Services website as of this writing.
Contract Length
Variable
Early Termination Fee
$159
Humboldt Merchant Services maintains an in-house Risk and Underwriting Department, which means that even high-risk merchants can receive fast approvals for their accounts and services.
Merchants in need of payment processing equipment may take 10-14 days before they receive their hardware and can begin processing payments. Ecommerce merchants may be able to begin accepting payments within just a few days.
The Humboldt Merchant Services website has a Contact page that includes a contact form, email address, and phone number for customer services. The company also has a Live Chat for PCI compliance.
BBB Rating
Humboldt Merchant Services is an accredited business with the Better Business Bureau, and the company has an A+ rating on the BBB website. There have been three complaints filed within the last three years, and they were related to billing and service issues. Two were resolved and the other one was answered by the company with no response.
Other Online Reviews
There are no other online complaints available for this company.
BBB
A+ and has been Accredited since 2011. (2 Reviews; 2 Complaints)
N/A
No Reviews
Yelp
N/A
Total Online Reviews
5+
Total Online Complaints
Lawsuits
Unknown
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