Evo Platinum Services Group Review

Rates and Fees
80/100
Truth in Advertising
85/100
Consumer Reviews
50/100
Customer Support
90/100
4

Best for

Merchants of all sizes are looking to integrate their entire processing under one company.

Specializes in

Bringing their 60 years of experience in payment processing into a new level of integrated service. Built on the framework of Evo Payments, they have a global base that reaches 50 markets and over 150 currencies around the world. Their byline is integrity, transparency, and commitment.

Pricing Summary

Setup Fee: N/A

Monthly Fee: N/A

Swipe Rate: Unknown

Keyed-in Rate: Unknown

Early Termination Fee : Unknown

Contract Terms:

Unknown
Visit Evo Platinum Services Group

Evo Platinum Services Group is located in Melville, NY.

They were founded in 1990 as an offshoot of the Evo Payments company.

Jim Kelly is listed as the CEO of Evo Payments and a subsidiary of Evo Platinum Services Group falls under his control.

Evo Platinum Services Group Overview

 

Evo Platinum Services Group was founded in 1990 as an offshoot of the Evo Payments group. The goal of the new processing company was to offer a more intimate business relation with a select clientele.

They have increased the level of service over their parent company. They boast a merchant portal that gives each business their analytic view into increasing productivity across multiple platforms and locations.

Evo Platinum Services Group utilizes interchange-plus rates and maintains a goal of transparency with their clients.

There is no profile for the company on the Better Business Bureau. They have no professional reviews, but three company work reviews.

Quick Facts

Head Quarters

515 Broadhollow Rd Ste 100 Melville, NY 11747

Year Founded

2006

CEO

Unknown

Employees

201-500

Merchant Provider Risk Tolerance

Low Risk Businesses

What We Like

All processing aspects done in house.

Services available in 50 markets and in over 150 currencies.

Good for low risk businesses.

Offers an intimate relationship with select clientele.

Provides businesses a view of their company to help them increase productivity across a multitude of platforms and locations.

What We Don't Like

Early termination fees unknown.

Contract terms not stated.

No value added services.

No public pricing available.

Actual rates not disclosed.

Industries Served

  • Online Sellers

Business Types Served

  • B2B
  • Mobile
  • Online

Evo Platinum Services Group Products & Services

 

Hardware and Software

Evo Platinum Services Group offers a variety of hardware and software options. They claim that they have spent great time and energy building a high-level platform to enhance the customer experience.

Smart Terminals
POS Systems
POS Integrations
eCommerce Platforms
Omni Channel Solutions
And more …

Unfortunately, they do not go into great detail on their website as to what they are offering. There is no sense as to whether they offer a single option in each of those categories or if they might have several options for merchants to customize to their needs.

They do have a short video about their merchant portal that outlines the basic technical offerings the portal can use to help streamline the financial side of the business.

Value-Added Services

There are no value-added services listed, however, on review sites, there are mentions of gift card and loyalty card options to help build business and brand.

Supported Payment Types and Services

There is no specific listing of the payment types, however, Evo Payments accepts all major credit cards and debit cards.

It can be assumed that the same level of credit card processing carries over to Evo Platinum Services Group.


Evo Platinum Services Group Payment Processing

  • Cash Transactions
  • Credit Card Processing
  • Debit Card Processing
  • EMV Processing
  • Mobile Commerce
  • Online Payments
  • Payment Gateway

Evo Platinum Services Group Billing & Invoicing

  • Mobile Payments
  • Online Payments
  • Payment Processing

Evo Platinum Services Group Advertising & Sales

 
Once again there is no direct information on the Evo Platinum Services Group website regarding advertising or marketing practices.

If the information is taken from the parent company, they use independent contractors to bring in business. This may not be fully accurate as there are numerous complaints about Evo Payments in regards to their marketing techniques and Evo Platinum Services Group has no registered complaints on the internet.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Evo Platinum Services Group Pricing, Rates & Fees

 

The website does not publicly disclose actual rates, however, they do state that they use interchange plus, which is an industry-standard for merchant processors claiming transparency. The rates are flexible and can be negotiated at contract signing and are influenced by merchant type, business experience, and account type.

To find a rate, a business would have to submit an application and see what rates work for them.

In addition, fees would be listed in the contract. Evo Payments has early termination fees and the usual setup fees, transaction fees, etc.

Pricing at a Glance

Pricing Model

Interchange Plus

Swiped Rate

Unknown

Keyed-in Rate

Unknown

Mobile Payment Rate

Unknown

Virtual Terminal Rate

Variable

Monthly Fee

N/A

Payment Gateway Fee

Variable

Batch Fee

Variable

Early Termination Fee

Unknown

PCI Compliance Fee

Variable

Equipment Lease Terms

Variable

Address Verification Service (AVS)

Unknown

Application Fee

Unknown

Account Setup Fee

N/A

Gateway Setup Fee

Unknown

Annual Fee

Unknown

Monthly Minimum

Unknown

Statement Fee

Unknown

Evo Platinum Services Group Contract & Terms

Contracts run close to industry standards of multi-year contracts. It appears that the contract length can also be negotiated and auto-renewals are an option.

Contract Length

Unknown

Early Termination Fee

Unknown

Evo Platinum Services Group Setup & Support

 

A state-of-the-art support center is listed as a merchant benefit. They boast of recently increasing the size of their local support center when most companies are shipping their tech support overseas.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Domestic Phone Support (After Hours)
  • Email Support

Evo Platinum Services Group Complaints, Ratings & Reviews

BBB Rating

While Evo Platinum Services Group is listed on the Better Business Bureau, they do not have any rating and do not appear to be accredited.

Other Online Reviews

There are no listed reviews to be found for the company as a business. However, three employee reviews offer a glowing view of the work environment.

Happy employees translate to better service overall.


Ratings

BBB

Unknown

Google

N/A

Facebook

No Reviews

Yelp

N/A

Reviews

Total Online Reviews

Unknown

Total Online Complaints

Unknown

Lawsuits

Unknown

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