Best for
Merchants in need of payment processing services as well as other financial services, such as an ATM, gift cards, and cash advances.
Specializes in
Elite Merchant Services specializes in working with retail merchants and those who have online stores to provide them with payment processing and other financial services.
Pricing Summary
Setup Fee: Unknown
Monthly Fee: Variable
Swipe Rate: Unknown
Keyed-in Rate: Variable
Early Termination Fee : Unknown
Contract Terms:
Elite Merchant Services is based in Keego Harbor, Michigan, but the company has offices in many other states, including Indiana, California, New Jersey, Texas, and Colorado.
This company has been in business since 2000 and the website does not indicate who the CEO is.
Elite Merchant Services’ focus is on providing its merchant customers with the financial services they need.
Elite Merchant Services is headquartered in Keego Harbor, Michigan, and there are satellite offices all over the United States. The company has been in business since 2000 and it strives to provide many different financial services to its merchant customers.
Elite Merchant Services has more than 4,000 merchant customers all across the country. The company website states that it is their goal to become a trusted advisor to businesses as they implement the correct and most relevant credit card processing plan that will work to meet their needs.
This company states that it has processed more than $658 million in payments during the time it has been in business. Some of its current merchant customers include Ford, GM, Chrysler, and Hilton.
Head Quarters
3231 Orchard Lake Rd, Keego Harbor, MI 48320, United States
Year Founded
Unknown
CEO
Unknown
Employees
Merchant Provider Risk Tolerance
Specializes in working with retail merchants.
Offers free credit card machines to clients.
A wide variety of hardware is available based on the merchant’s needs.
Helps create gift card programs to increase customer brand.
Accepts all major credit card payment types.
Only one customer review is available online.
No information regarding contracts and terms advertised.
Potentially, two separate contracts for equipment and payment processing.
No pricing for rates.
Live chat tech support is unavailable.
Hardware & Software
New merchant customers doing business with Elite Merchant Services will receive a free credit card machine. This company uses both Verifone and Hypercom models, which include EMV chip acceptance and wireless abilities.
Merchant customers in need of POS equipment will find that Elite Merchant Services can provide them with products from Clover, Mynt and NCR Silver. Accessories are available to help merchants customize them according to their specific needs. Additionally, this company can also provide:
Receipt printers
Barcode scanners
iPad stands
Customer pin pads
Cash drawers
For online payments, Elite Merchant Services offers Virtual Terminal, a secure, browser-based app that enables payment processing from anywhere with an internet connection through Authorize.Net. SwipeSimple is the company’s mobile card reader.
Value Added Services
Because Elite Merchant Services has many financial services available, there is much more here for merchants than payment processing.
In addition, merchants can opt for:
ATM placement in their stores
Cash advances
A gift card program
Supported Payment Types & Services
Merchant customers who do business with Elite Merchant Services will be able to accept payments in many forms, including:
All four major credit cards
Debit cards
Gift cards
Mobile wallet payments (Apple Pay, Google Pay, etc.)
MOTO payments
Discloses All Important Terms
Unknown
Public Pricing Available
Unknown
Elite Merchant Services does not list its prices on its website. The site does have an FAQ page that discusses pricing. It states that merchant pricing and fees are based on the size of the business and its risk level.
The company offers a surcharge program for merchants that gives them more flexibility to determine if they want card-paying customers to cover the cost of credit card fees.
Pricing Model
Unknown
Swiped Rate
Unknown
Keyed-in Rate
Variable
Mobile Payment Rate
Unknown
Virtual Terminal Rate
Unknown
Monthly Fee
Variable
Payment Gateway Fee
Unknown
Batch Fee
Unknown
Early Termination Fee
Unknown
PCI Compliance Fee
Unknown
Equipment Lease Terms
Unknown
Address Verification Service (AVS)
Unknown
Application Fee
Unknown
Account Setup Fee
Unknown
Gateway Setup Fee
Unknown
Annual Fee
Unknown
Monthly Minimum
Unknown
Statement Fee
Unknown
There is no information on the Elite Merchant Services website regarding contracts and terms. However, the company does not state anything about having month-to-month contracts or no contracts with its merchant customers.
Merchants should be aware that there may be two contracts required to do business with Elite Merchant Services if they choose to have a POS system or credit card terminals; one for the payment processing and one for the equipment.
Contract Length
Unknown
Early Termination Fee
Unknown
Getting approved for a merchant account can happen quickly with Elite Merchant Services. This company states that it works with some of the top processors in the U.S. to get merchants approved. Approval usually takes 24-48 hours and then any necessary equipment is prepped and sent to the merchant.
Merchants in need of online, mobile, or virtual gateway processing may be able to get started within just a few days.
Elite Merchant Services offers phone and fax numbers for customer service as well as email addresses on its website. There is also a contact form on the company Contact page.
BBB Rating
Elite Merchant Services has a profile on the Better Business Bureau website, but the company is not rated and not accredited.
It does, however, have one 5-star review from a satisfied merchant who was having difficulty with a credit card machine. The company fixed her issue right away.
Other Online Reviews
There are not many reviews available online for Elite Merchant Services, but those that are available mention excellent customer service and financial assistance. The company has a Facebook page, but there is no section for anyone to leave reviews.
BBB
N/A
1 Stars / 1 Reviews
No Reviews
Yelp
Unknown
Total Online Reviews
5+
Total Online Complaints
Unknown
Lawsuits
Unknown
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