Best for
Brick and Mortar Retail Shops, Restaurants, Bars, Coffee Shops
Specializes in
Eliot Management Group is a payment gateway specifically designed for brick-and-mortar retail and food establishments, helping them handle daily retail transactions. It also caters to mobile payment verticals.
Pricing Summary
Setup Fee: $0
Monthly Fee: Undisclosed
Swipe Rate: 1.00% - 4.99%
Keyed-in Rate: 1.00% - 4.99%
Early Termination Fee : $495
Contract Terms:
Eliot Management Group is a subsidiary of First American Payment System, which handles its merchant accounts. Eliot Management Group sells standard merchant services and specialty POS equipment.
Here are some of the features that make Eliot Management Group standout:
The Eliot Management Group interface is simple. It’s a company that sells merchant services underwritten by its parent company American First Bank. These services include standard credit card processing and POS terminals.
According to its website, Eliot Management Group primarily caters to retail and restaurant businesses. It focuses on the following spaces: shops, bars, restaurants, and cafes. The firm refers to these sectors as high-transaction industries There is information online to suggest that Eliot Management Group can handle digital payments, though this is not their specialty.
Its payment gateway is compatible with Apple and Android and seems to have integrations with some business apps like:
It also has tools for mobile payments, but its marketing and communication efforts largely focus on the retail industry.
Unfortunately, there is no transparent pricing structure with Eliot Management Group. You won’t find mention of fees or rates on their website. Instead, they use in-person sales reps to sell their merchant services.
We have found no positive reviews of Eliot Management Group online. All have been negative.
Head Quarters
Fort Worth, Texas
Year Founded
1999
CEO
Eric Barth - President
Employees
250
Merchant Provider Risk Tolerance
Beautiful hardware
Hidden fees and services
Poor customer ratings
Low BBB review (1.18 star)
$495 early termination fee
Must rent expensive hardware
Poorly trained sales professionals
Eliot Management Group offers the following products on its website:
Tetra: The company’s main payment gateway. It allows retailers and restaurants to accept debit and credit cards, gift cards, and process Samsung Pay and Apple Pay transactions.
A core feature is “2-Second Processing” which allows companies to process card payments in 2 seconds or less.
The payment gateway includes several features like:
The gateway has an easy-to-use interface that is completely customizable to serve the needs of any restaurant or other retail establishment.
The gateway has integrations to several restaurant and retail management apps, like Mailchimp and QuickBooks.
Mobile Payments: Eliot Management Group allows merchants to accept payments on-the-go using a mobile payment gateway. Merchants can take payments on the go, from anywhere.
POS Systems: Eliot Management Group offers its own hardware and software. The Epos Now includes all of these features, plus it provides real-time reports, table management, and automated inventory updating.
Discloses All Important Terms
No
Public Pricing Available
No
Eliot Management Group’s pricing is not listed
Pricing Model
Unknown
Swiped Rate
1.00% - 4.99%
Keyed-in Rate
1.00% - 4.99%
Mobile Payment Rate
Virtual Terminal Rate
1.00% - 4.99%
Monthly Fee
Undisclosed
Payment Gateway Fee
Undisclosed
Batch Fee
Undisclosed
Early Termination Fee
$495
PCI Compliance Fee
$125 Per Year
Equipment Lease Terms
48 Month (locked)
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$0
Gateway Setup Fee
Annual Fee
Monthly Minimum
Undisclosed
Statement Fee
Customer reviews state that it offers 3-year contracts, with a $495 early termination fee (ETF). This makes the contract length average but the termination fee high.
The terms and conditions of each merchant agreement are the same as merchant accounts are issued through parent company First American Payment Solutions.
Contract Length
3 Years
Early Termination Fee
$495
To date, there are 45 complaints with the BBB.
BBB
A+ (23 Reviews; 44 Complaints)
1.9 Stars / 14 Reviews
N/A
Yelp
2 Stars / 14 Reviews
Total Online Reviews
300+
Total Online Complaints
250+
Lawsuits
1
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