Deft Payment Systems Review

Rates and Fees
80/100
Truth in Advertising
85/100
Consumer Reviews
80/100
Customer Support
90/100
4

Best for

Standard-risk and high-risk merchants in need of payment processing services.

Specializes in

Deft Payment Systems specializes in working with standard-risk and high-risk merchants, and this company is one of only a few that offers its services to merchants that sell CBD and hemp products.

Pricing Summary

Setup Fee: N/A

Monthly Fee: Unknown

Swipe Rate: 1.00% - 4.99%+

Keyed-in Rate: 1.00% - 4.99%+

Early Termination Fee : Variable

Contract Terms:

Variable
Visit Deft Payment Systems

Deft Payment Systems was founded in 2017 as a merchant account provider that serves both standard and high-risk merchants.

The company is one of only a few that works with merchants that sell hemp and CBD products, which are considered to be very high-risk.

Deft Payment Systems is headquartered in Hyannis, Massachusetts and its president is Brett Husak, who is also the president of Flow Payments.

Deft Payment Systems Overview

 

Deft Payment Systems was founded in September 2017. The company is a merchant account provider that works with standard and high-risk businesses, including merchants that sell CBD and hemp products.

The company’s headquarters is in Hyannis, Massachusetts. Its mission is Savings and Satisfaction - We measure our success by measuring your growth. Their website states that Deft Payment Systems is a one-stop solution that aims to meet the needs of the merchants they offer their services to.

Deft Payment Systems has taken the time to build relationships with many banks and processors to ensure that its merchants get paired with the right types of accounts. According to their website, they work personally with each merchant to ensure they get the services they need.

Quick Facts

Head Quarters

Hyannis, Massachusetts,

Year Founded

2017

CEO

Unknown

Employees

Unknown

Merchant Provider Risk Tolerance

High Risk Businesses

What We Like

Accepts high risk businesses including those in the CBD and hemp industry.

No application or set-up fees.

Good customer service.

Gift and loyalty card program.

Processes checks and eChecks.

What We Don't Like

Does not offer credit or debit processing machines.

High risk applicants will likely take longer to be accepted.

Industries Served

  • Online Sellers

Business Types Served

  • Ecommerce
  • Mobile
  • Online

Deft Payment Systems Products & Services

 

Hardware & Software

It does not appear that Deft Payment Systems offers credit/debit card processing machines. However, the company does offer multiple virtual terminal options for merchants to choose from.

Value Added Services

Deft Payment Systems offers a number of value added services to its merchant customers, which supports the company’s claim to be a one-stop shop for many of the needs businesses have today.

In addition to offering virtual terminals, Deft Payment Systems can also help its merchant customers with:

Payroll services
Cash advances
Lead generation
Proprietary kiosks for specialized payment services, such as in parking garages
Assistance with product fulfillment

Supported Payment Types & Services

Deft Payment Systems allows merchants to accept many different types of payments, including:

Check and echeck processing
ACH payments
All major credit cards (Visa, Mastercard, Discover and American Express)
Online payments
Mobile payments
Gift cards
Loyalty cards

Deft Payment Systems Payment Processing

  • Cash Transactions
  • Mobile Commerce
  • Online Payments
  • Payment Gateway

Deft Payment Systems Billing & Invoicing

  • Mobile Payments
  • Online Invoicing
  • Online Payments

Deft Payment Systems Advertising & Sales

 
Deft Payment Systems seems to use a combination of in-house staff and outside independent resellers to market its products and services.

There is no information online about any deceptive marketing tactics by the company’s sales team. They do not use misleading quotes in the marketing on their website. However, they also do not disclose all important terms that merchants need to be made aware of.

They offer free quotes for merchants and advertise that there are no application or set-up fees. Also, every merchant works with an online account manager.

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Deft Payment Systems Pricing, Rates & Fees

 

Because Deft Payment Systems works with merchants that are considered to be high-risk, merchants whose businesses are in that category should expect to pay higher rates and fees than others due to a perceived risk of more chargebacks.

Some of the pricing and fees are:

Swiped rate - 1% - 4.99%
Keyed-in rate - 1% - 4.99%
Early termination fee - variable
PCI compliance fee - variable
Equipment lease terms - variable

Deft Payment Systems may customize its pricing according to each merchant’s business type, processing history and location. The company may also offer long-term equipment leases.

Pricing at a Glance

Pricing Model

Unknown

Swiped Rate

1.00% - 4.99%+

Keyed-in Rate

1.00% - 4.99%+

Mobile Payment Rate

Unknown

Virtual Terminal Rate

N/A

Monthly Fee

Unknown

Payment Gateway Fee

N/A

Batch Fee

Unknown

Early Termination Fee

Variable

PCI Compliance Fee

Variable

Equipment Lease Terms

Variable

Address Verification Service (AVS)

Unknown

Application Fee

N/A

Account Setup Fee

N/A

Gateway Setup Fee

N/A

Annual Fee

N/A

Monthly Minimum

Unknown

Statement Fee

N/A

Deft Payment Systems Contract & Terms

There is currently no verifiable or current information online about Deft Payment Systems contracts. However, because they work with so many different types of merchants with various risk profiles, it is safe to say that contract terms are likely to vary and be tailored to merchants’ needs.

Contract Length

Variable

Early Termination Fee

Variable

Deft Payment Systems Setup & Support

 

Merchants that are considered to be low-risk or standard-risk are likely to receive approval for their merchant accounts much faster than those that are considered to be high-risk. While the company website does not indicate how much time it might take to set up, there is an underwriting process that must take place, so it could take some time.

Deft Payment Systems lists a general customer service phone number on their website that merchants can call to get questions answered. Also, they have a contact us form that merchants can fill out as an alternative.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Email Support

Deft Payment Systems Complaints, Ratings & Reviews

BBB Rating

Deft Payment Systems does not have a page on the Better Business Bureau website and the company is not affiliated with the BBB.

Other Online Reviews

There are only a few online reviews for Deft Payment Systems, but they are mostly favorable. They indicate that the company specializes in customer service and does not abandon merchants once the application, underwriting and setup processes have been completed.

The lack of complaints about Deft Payment Systems is encouraging; however, there are some complaints online for a company that goes by the name, DEFT, which is located in Australia and is not affiliated with Deft Payment Systems at all.

There are also no class-action lawsuits or FTC complaints about Deft Payment Systems.

Ratings

BBB

N/A

Google

N/A

Facebook

N/A

Yelp

N/A

Reviews

Total Online Reviews

Unknown

Total Online Complaints

Lawsuits

Unknown

Deft Payment Systems Alternatives

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