Datainsure Review

Rates and Fees
90/100
Truth in Advertising
90/100
Consumer Reviews
90/100
Customer Support
95/100
4.5

Best for

Merchants in virtually all industries that are searching for zero percent credit card transaction and payment processing fees.

Specializes in

Datainsure specializes in providing as many payment options as possible for its merchant customers, as well as in offering them a way to have their credit card processing fees covered by customers paying with credit cards.

Pricing Summary

Setup Fee: Unknown

Monthly Fee: Unknown

Swipe Rate: Unknown

Keyed-in Rate: Unknown

Early Termination Fee : Unknown

Contract Terms:

Unknown
Visit Datainsure

Datainsure describes itself as a boutique data processing company that offers secure, compliant data and credit processing for its merchant customers.

The company is located in Scottsdale, Arizona and River Cohen is the company’s president.

Datainsure has also gone by the name, Compliant Security Services, and the company is a registered ISO/MSP for Elavon, Inc.

Datainsure Overview

 

On the company website, Datainsure states that its mission is to improve the financial health and well-being of its merchant customers. The company’s vision is to be the partner of choice for merchants all over the country.

Datainsure has also been called Compliant Security Services in the past. It is a registered ISO/MSP with Elavon, Inc. The company’s headquarters are in Scottsdale, Arizona, and its CEO is River Cohen.

Datainsure has built its business upon philanthropic efforts within the community and regularly supports organizations like the American Heart Association, the Miami Children’s Museum, and many others.

Datainsure did more than $1 billion in aggregate processing in 2016, and the company prides itself on working with small businesses.

Quick Facts

Head Quarters

8283 N Hayden Rd Ste 140 Scottsdale, AZ 85258-2455

Year Founded

2009

CEO

Unknown

Employees

Unknown

Merchant Provider Risk Tolerance

Low Risk Businesses

What We Like

Multiple payment options to suit each merchant.

Prides itself on working with small businesses.

Several value-added services.

Accepts all major payment types.

Quickly resolves any complaints.

What We Don't Like

Limited reviews to give a feel for the company.

Underwriting process may take up to two weeks.

Expensive early termination fee.

Long contract length.

No information on pricing options.

Industries Served

  • Online Sellers

Business Types Served

  • Mobile
  • Online

Datainsure Products & Services

 

Hardware & Software

Datainsure offers a tablet-based POS system for in-store, mobile, and ecommerce payment processing. This POS utilizes the Revel platform for payments, and it also has many business management tools that merchants will find helpful.

Ingenico iCMP is also available from Datainsure, which is a mobile payment processing option for merchants on the go.

The ICT250 is available from Datainsure as a countertop terminal. All POS systems are easily integrated with Quickbooks for accounting.

Value Added Services

Datainsure offers the Revel platform for its merchant customers, which has a host of additional features they may find helpful, including:

Employee scheduling
Payroll
Customer relationship management
Matrix inventory software
Intelligence reporting
Purchase order generation

Datainsure also offers the Fanfare Gift and Loyalty Card program for its merchant customers who desire these services.

Supported Payment Types & Services

Merchant customers who choose Datainsure as their payment processor will be able to accept many different forms of payment, depending on the hardware and/or software they choose. The following are all available:

Payments from all four major credit cards
Debit cards
EMV chip cards (this may be available as a free upgrade)
PIN payments
EBT
Gift cards
Apple Pay
Samsung Pay

Datainsure Payment Processing

  • Credit Card Processing
  • Debit Card Processing
  • EMV Processing
  • Mobile Commerce
  • Online Payments

Datainsure Billing & Invoicing

  • Mobile Payments
  • Online Invoicing
  • Online Payments

Datainsure Advertising & Sales

 
It is not completely clear how Datainsure markets its products and services based on the information on the company website. The site does not have a Careers page, and there is no contact information listed for an inside sales team.

It is possible that Datainsure has partnerships with other providers and that it markets its products and services through a mix of inside sales and independent sales agents. There does not appear to be any misleading sales information on the website.

The Datainsure website does have a Terms and Conditions page that is very clear about terms and merchant customer expectations.

Truth in Marketing

Discloses All Important Terms

Yes

Public Pricing Available

No

Datainsure Pricing, Rates & Fees

 

There is no information available regarding pricing and fees for individual merchant accounts on the Datainsure website. Datainsure offers a Zero Percent Processing program that passes along transaction fees to customers paying with cards and gives a discount to cash-paying customers.

There are some fees listed on the company’s Terms of Service page, and they are as follows:

Payment processing equipment cost - Free as a part of the company’s Free Placement program.
Shipping fees - $25 per hardware terminal, $5 per credit card swiper and QuickBooks software encryption, and $35 per PIN pad.
Annual fee - $95 per account.

There are also monthly fees for:

PCI compliance
Data Backup
Plug-in software

Pricing at a Glance

Pricing Model

Unknown

Swiped Rate

Unknown

Keyed-in Rate

Unknown

Mobile Payment Rate

Unknown

Virtual Terminal Rate

Unknown

Monthly Fee

Unknown

Payment Gateway Fee

Unknown

Batch Fee

Unknown

Early Termination Fee

Unknown

PCI Compliance Fee

Unknown

Equipment Lease Terms

25 per hardware terminal, $5 per credit card swiper and QuickBooks software encryption, and $35 per PIN pad.

Address Verification Service (AVS)

Unknown

Application Fee

Unknown

Account Setup Fee

Unknown

Gateway Setup Fee

Unknown

Annual Fee

$95 per account.

Monthly Minimum

Unknown

Statement Fee

Unknown

Datainsure Contract & Terms

Merchants doing business with Datainsure will enter into a contract for three years. This contract will be automatically renewed for three additional years unless either party provides a written notice of termination to the other party no later than 90 days prior to the end of the current term.

If a merchant cancels their payment processing services with Datainsure, a fee of $495 may be assessed, plus additional fees, if necessary.

Merchants are also required to return any equipment they received as a part of the company’s Free Placement program. Merchants may be charged $175 for all terminal equipment and $149 for all accounting software unless they are returned in good working order.

Contract Length

Unknown

Early Termination Fee

Unknown

Datainsure Setup & Support

 

Merchants in need of payment processing equipment should be able to begin accepting payments from their customers within 10-14 days, depending on the underwriting process.

There is no indication on the Datainsure website about how long it might take merchants to get set up.

Datainsure has a Contact page on its website that includes a form, email address, phone, and fax numbers for the company customer service team.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Email Support

Datainsure Complaints, Ratings & Reviews

BBB Rating

Datainsure is not accredited by the Better Business Bureau, but the company has an A+ rating and 3 complaints closed within the last three years.

Other Online Reviews

There are no other online reviews available for Datainsure.

Ratings

BBB

A+ and has been Accredited since 2016. (0 Reviews; 0 Complaints)

Google

N/A

Facebook

N/A

Yelp

N/A

Reviews

Total Online Reviews

Unknown

Total Online Complaints

Unknown

Lawsuits

No

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