Best for
Retail, Mobile, MOTO (Mail Order/ Telephone Order) and E-Commerce
Specializes in
Debit and credit card processing, Mobile payment processing, Online payment gateway, Gift and loyalty programs, Recurring billing, and POS equipment
Pricing Summary
Setup Fee: $0
Monthly Fee: $25
Swipe Rate: 1.00% - 4.99%
Keyed-in Rate: 1.00% - 4.99%
Early Termination Fee : $495
Contract Terms:
A reputable Texas-based company founded in 1991 and has evolved to become an unconventional merchant service provider of the 21st century.
Cypress Bay Solutions specializes in rendering services to small and medium-sized businesses in the United States of America.
They employ a competitive pricing policy and a Lifetime Price Match Guarantee, which makes them preferable for small businesses' electronic processing needs.
Cypress Bay Solutions' model centers around all the payment processing methods that a business requires.
Their wide range of solutions focuses on more than only the business aspect. They also provide quality customer service and security for their clients.
Head Quarters
2501 Parkview Dr Ste 207, Fort Worth, TX.
Year Founded
1991.
CEO
Tony Norrie.
Employees
500
Merchant Provider Risk Tolerance
Zero setup fee.
Does not advertise deceptive rates.
Gift and loyalty program.
Recurring billing.
Professional support is available everyday around the clock.
Early termination fee.
Monthly fee.
Three year contract.
Does not disclose all terms.
Employs independent resellers.
Cypress Bay Solutions has various products and services for Small and Medium Businesses. This ranges from Near Field Communication (NFC) technologies to EuroPay, MasterCard, and Visa Cards.
Cypress Bay Solutions offer very competitive rates for all card transactions. Their NFC services include some of the latest products in today’s eCommerce, like Apple Pay and Samsung Pay. They have NFC terminals that favor small and medium businesses.
They also provide solutions for gift cards and loyalty cards, some of the most preferred options for millennials.
Check options are available with some of the best and most secure conversion services.
Discloses All Important Terms
Yes
Public Pricing Available
No
CBS does not have information about their pricing and fees on their website. But their clients reiterate that you can expect a similar price rate as other merchant services in the United States.
According to these clients, CBS offers a 3-year deal with the following break down fees:
After a review of some online complaints about CBS, the fees associated are:
You can reach out to the company for more information about their pricing policies.
Pricing Model
Unknown
Swiped Rate
1.00% - 4.99%
Keyed-in Rate
1.00% - 4.99%
Mobile Payment Rate
Virtual Terminal Rate
Monthly Fee
$25
Payment Gateway Fee
Batch Fee
Early Termination Fee
$495
PCI Compliance Fee
$124.75
Equipment Lease Terms
48 Month (locked).
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$0
Gateway Setup Fee
Annual Fee
$95
Monthly Minimum
$25
Statement Fee
For Contracts and terms, Cypress Bay Solutions offer a three-year deal with an automatic renewal of one year.
Contract Length
3 Years
Early Termination Fee
$495
On Better Business Bureau, CBS has a B- rating. Hence it is not BBB accredited.
A review of their online complaints revealed the following breakdown:
They were able to successfully solve 22 of these complaints, while there was no resolution for 38 solutions they provided. This means that the customers were either unsatisfied or did not give a verdict for the solution they got.
BBB
B-
Yelp
N/A
Total Online Reviews
10
Total Online Complaints
62
Lawsuits
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks