Best for
CrowdRise is best for individuals or nonprofit organizations of varying sizes.
Specializes in
CrowdRise is a crowd fundraising and payment processing service for nonprofit organizations or any individuals' funding campaign initiative. Through its proprietary software, CrowdRise offers an all-in-one event registration and management tool, mobile donation functionality, unlimited fundraising campaign pages, and social media outreach capabilities. CrowdRise can also easily integrate with third-party apps such as Mailchimp, Salesforce, and WordPress. The company's platform allows fundraisers to accept all major credit card brands, including Visa, Mastercard, American Express, and Discover.
Pricing Summary
Setup Fee: $0
Monthly Fee: $0
Swipe Rate: 2.9%+$0.30
Keyed-in Rate: 2.9%+$0.30
Early Termination Fee : $0
Contract Terms:
CrowdRise partners with Network for Good and WePay for the company's back-end credit card processing. The company does not list if it is an ISO/MSP of any acquiring banks.
In 2010 Edward Norton, Shauna Robertson, Robert Wolfe, and Jeffrey Wolfe founded CrowdRise. The company's headquarters are in Royal Oak, Michigan.
CrowdRise offers a platform to crowdsource fundraising for nonprofits and individuals. The company's platform provides tools to run fundraising campaigns, setup and manage events, oversee social media communication, and seamlessly integrate with third-party apps such as Salesforce and Mailchimp.
CrowdRise was founded in 2010 by Edward Norton, Shauna Robertson, Robert Wolfe, and Jeffrey Wolfe. The company's headquarters are currently in Royal Oak, Michigan. The founders started the firm because they ‘felt there was a gap between the experience that people have when they network for social purposes and the substance of being engaged in a good cause.
In 2017, CrowdRise was acquired by GoFundMe and relaunched in 2018 as the rebranded GoFundMe Charity.
There are two products offered by the company, both without any subscription plans or early termination fees. There is very transparent disclosure by the company about its charges and transaction fees.
CrowdRise has a Better Business Bureau profile but is not accredited by the bureau. Nonetheless, there are minimal complaints against the company with the BBB or with any online review forums.
Head Quarters
Year Founded
2010
CEO
Robert Wolfe
Employees
300
Merchant Provider Risk Tolerance
Best for individuals and non profit organizations.
No account setup fee.
No early termination fee assessed.
No monthly fee.
No contract required.
All important terms are not disclosed.
Has a high end pricing structure.
Not accredited by the better business bureau.
Has platform fees.
Transaction fees are required.
CrowdRise offers two products under its rebranded name GoFundMe Charity. The offerings are not subscriptions so one can stop using them at any time.
GoFundMe Charity Free – A crowdsourced fundraising platform that allows clients to:
GoFundMe Charity Flex – This plan has the same offering as the Free plan, as well as a dedicated Customer Success personnel
Discloses All Important Terms
No
Public Pricing Available
Yes
CrowdRise has numerous charges on top of the company's two plans. This pricing structure of the company is at the high end of what is typically available for crowdfunding platforms.
Platform Fee
GoFundMe Charity Free – 0%
GoFundMe Charity Flex – 3%
Transaction Interchange fee
GoFundMe Charity Free – 1.9% + $0.30
GoFundMe Plan Flex – 2.2% + $0.30
Early Termination Fee – $0
PCI Compliance Fee – $0
Pricing Model
Flat Rate
Swiped Rate
2.9%+$0.30
Keyed-in Rate
2.9%+$0.30
Mobile Payment Rate
Virtual Terminal Rate
2.9%+$0.30
Monthly Fee
$0
Payment Gateway Fee
N/A
Batch Fee
N/A
Early Termination Fee
$0
PCI Compliance Fee
$0
Equipment Lease Terms
N/A
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$0
Gateway Setup Fee
N/A
Annual Fee
Monthly Minimum
Statement Fee
CrowdRise does not offer an annual subscription pricing plan, thereby no applicable early termination fees. The company's tool can be used as a one-off or repeatedly with the costs transparently disclosed. No additional devices or peripherals are needed to use the platform that organizations would need to buy or lease.
Contract Length
No Contract RequiredMonth-to-month
Early Termination Fee
$0
Although CrowdRise does have a profile on the Better Business Bureau's website (BBB), it is not accredited by the bureau. There are zero complaints against the company in the last three years. Also, there are very few complaints about CrowdRise on other web forums about pricing transparency, lack of customer support, and delays in funds availability. However, the positive reviews vastly outnumber the negative ones throughout the internet.
We did not find any outstanding FTC complaints or lawsuits against the company.
BBB
NR
N/A
2.1 Stars / Based on the opinion of 21 people
Yelp
N/A
Total Online Reviews
150+
Total Online Complaints
Lawsuits
None
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