Cornerstone Merchant Services Review

Rates and Fees
95/100
Truth in Advertising
95/100
Consumer Reviews
95/100
Customer Support
95/100
5

Best for

Merchants with standard-risk businesses who are in need of payment processing services or ATMs.

Specializes in

Cornerstone Merchant Services specializes in working with merchants who are standard-risk. This company has received accolades from the Florida Family Policy Council for not doing business with objectionable companies.

Pricing Summary

Setup Fee: Unknown

Monthly Fee: Unknown

Swipe Rate: Unknown

Keyed-in Rate: Unknown

Early Termination Fee : Unknown

Contract Terms:

Unknown
Visit Cornerstone Merchant Services

Cornerstone Merchant Services is a payment processing company that was founded in 2004 by Chuck Ley, who serves as the company’s CEO.

This company is headquartered in Las Vegas, and works with small businesses and chains all over the United States.

Cornerstone Merchant Services was founded by an independently licensed merchant card processor and it soon became a small family business.

Cornerstone Merchant Services Overview

 

Cornerstone Merchant Services was founded in 2004 by an independently licensed merchant card processor named Chuck Ley. Today, Chuck is the company’s CEO, and CMS has its headquarters in Las Vegas, Nevada.

This company offers POS systems as well as integrated options when working with its merchant customers. Cornerstone Merchant Services maintains control of every merchant account at every possible level to allow for excellent customer service in the event of an issue.

According to the company website, Cornerstone Merchant Services provides cutting-edge technology and the latest in payment processing terminals and POS systems. They keep in-house accountants on staff, which the company claims helps them offer the lowest possible rates to their merchant customers.

Cornerstone Merchant Services is a registered ISO of Wells Fargo Bank, N.A., Concord, CA.

Quick Facts

Head Quarters

7881 W Charleston Blvd STE 110 Las Vegas, NV 89117-8326

Year Founded

2004

CEO

Chuck Ley

Employees

Unknown

Merchant Provider Risk Tolerance

Low Risk Businesses

What We Like

Focuses on small businesses of middle to low-risk distinction.

In-house accountants help keep fees and rates at the lowest industry levels.

Wide variety of payment accepted options, both in-person and online.

Offers a wide variety of value-added services.

Free installation and training for all POS hardware and software.

What We Don't Like

Not Better Business Bureau rated.

Limited reviews to support claims made by the company.

No information on contracts and terms is available on the website.

No examples of what payments may look like for potential customers.

Not suitable for high risk clients.

Industries Served

  • Online Sellers

Business Types Served

  • Mobile
  • Online

Cornerstone Merchant Services Products & Services

 

Hardware & Software

Cornerstone Merchant Services provides an entire suite of products for merchants to choose from. The following are all available for merchants with brick and mortar businesses who need to take payments in-person:

Clover products
POS Systems (Micros POS, Adelo POS, Lavu POS, Shopkeep POS, Soft Point POS)
EMV Cloud terminals
Mobile swipers
First Data terminals
Pax terminals
Verifone terminals
Ingenico terminals

Cornerstone Merchant Services also provides virtual gateways through their own customizable gateway, CornerPay.NET. This gateway was designed specifically for e-commerce businesses to allow merchants to accept payments online through their websites.

Value Added Services

In addition, Cornerstone Merchant Services provides several value added services for its merchant customers:

ATMs - This service is provided through a third-party service.
Check programs - This service allows merchants to accept payments by check.
Cash advances - Merchants often need working capital to maintain or grow their businesses, and that funding is available through CMS.
Gift and loyalty card programs - These programs encourage repeat sales and customers.

Cornerstone Merchant Services can also provide fully-integrated POS systems for merchants who need them through a third-party.

Supported Payment Types & Services

Merchant customers doing business with Cornerstone Merchant Services will have the ability to accept multiple forms of payment, including:

All four major credit cards
Debit cards
JCB
Diners Club
Checks and electronic checks
Mobile wallet payments

Cornerstone Merchant Services Payment Processing

  • Cash Transactions
  • Credit Card Processing
  • Debit Card Processing
  • Mobile Commerce
  • Online Payments
  • Payment Gateway

Cornerstone Merchant Services Billing & Invoicing

  • Mobile Payments
  • Online Payments

Cornerstone Merchant Services Advertising & Sales

 
There is no indication that Cornerstone Merchant Services works with independent sales agents to market its products and services. However, the company does work with third parties for several of its services, so it is possible.

The website does say that the company has an in-house sales team, so it could be an integration of both. Cornerstone Merchant Services does not have any manipulative or misleading sales language on its website.

Truth in Marketing

Discloses All Important Terms

Unknown

Public Pricing Available

Unknown

Cornerstone Merchant Services Pricing, Rates & Fees

 

Cornerstone Merchant Services does not publish any information about its prices and fees on the company website. This is most likely because the company prices its merchant customers differently based on their size and risk level.

This company claims to keep in-house accountants on staff who work to ensure merchant customers are always getting the lowest possible rates.

Pricing at a Glance

Pricing Model

Unknown

Swiped Rate

Unknown

Keyed-in Rate

Unknown

Mobile Payment Rate

Unknown

Virtual Terminal Rate

Unknown

Monthly Fee

Unknown

Payment Gateway Fee

Unknown

Batch Fee

Unknown

Early Termination Fee

Unknown

PCI Compliance Fee

Unknown

Equipment Lease Terms

Unknown

Address Verification Service (AVS)

Unknown

Application Fee

Unknown

Account Setup Fee

Unknown

Gateway Setup Fee

Unknown

Annual Fee

Unknown

Monthly Minimum

Unknown

Statement Fee

Unknown

Cornerstone Merchant Services Contract & Terms

There is no information available on the Cornerstone Merchant Services website regarding contracts and terms. The website does advertise no hidden fees and no annual renewal fees.

Contract Length

Unknown

Early Termination Fee

Unknown

Cornerstone Merchant Services Setup & Support

 

Cornerstone Merchant Services offers free installation and training to help merchants get started with accepting payments as soon as possible. There is no indication of how long the company’s underwriting and approval process is.

Merchants using the CMS virtual gateway will most likely be able to get started faster than those in need of payment processing equipment.

Merchant customers will work with their own dedicated account managers who will help them with the needs their businesses have. The company also provides technical support 24/7. The website has a Contact page with email addresses and phone numbers for all departments, including tech support, sales and account help. There is also a contact form merchants can fill out to get assistance.

Setup Highlights

  • Documentation / Knowledge Base

Support Highlights

  • Domestic Phone Support (Business Hours)
  • Domestic Phone Support (After Hours)
  • Email Support

Cornerstone Merchant Services Complaints, Ratings & Reviews

BBB Rating

Cornerstone Merchant Services is not accredited by the Better Business Bureau, and the BBB has not given this company a rating. There is one 1/5-star customer review on the website, which refers to being charged fees when none should have been charged. This issue does not appear to have been addressed by the company, but it may be an isolated incident.

Other Online Reviews

Google and Yelp both have several 5-star reviews for Cornerstone Merchant Services. Clients speak very highly of the company’s CEO and feel as though they are being treated fairly.



Ratings

BBB

NR and This Business is not BBB Accredited. (1 Reviews; 0 Complaints)

Google

4.2 Stars / 10 Reviews

Facebook

5 out of 5 Based on the opinion of 5 people

Yelp

No Reviews

Reviews

Total Online Reviews

10+

Total Online Complaints

Unknown

Lawsuits

Unknown

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