Best for
Card Pay is best for low to standard risk businesses in the restaurant or lodging industry.
Specializes in
Card Pay focuses mainly on standard risk businesses in the restaurant and hospitality industry.
Pricing Summary
Setup Fee: $0
Monthly Fee: Undisclosed
Swipe Rate: 2.69% + $0.19
Keyed-in Rate: 3.69% + $0.19
Early Termination Fee : $495
Contract Terms:
Card Pay has been in business since 2000. This merchant account provider works mostly with restaurants and businesses in the hospitality industry.
Card Pay is powered by a company called Fiserv (formerly First Data). Card Pay may resell Fiserv contracts or rely on Fiserv for processing.
The company is located in Tigard, Oregon. Craig Lum is the Co-Founder and CEO.
Card Pay is a merchant account powered by Fiserv, formerly known as First Data. The company was started in 2000 and is currently headquartered in Oregon with one of the co-founders listed as the current CEO.
The company seems to specialize in restaurants and hotels but accepts all types of businesses including eCommerce.
Contracts and rates are variables depending on the business and its risk level. Processing rates vary depending on the size of the business.
In addition to in-person and online card processing, Card Pay offers physical equipment including POS systems and ATMs. However, they can also integrate with pre-existing equipment. Help to install or set up physical equipment is available.
Card Pay processes over $350 million in card transactions every year. They have a wide customer base and a very low amount of customer complaints.
Head Quarters
Tigard, Oregon
Year Founded
2000
CEO
Craig Lum
Employees
10
Merchant Provider Risk Tolerance
Hardware and Software
Card Pay offers physical equipment such as POS systems, credit card terminals, and ATMs. They also integrate with pre-existing equipment and offer payment gateways and virtual terminals.
Value-Added Services
Card Pay offers gift and loyalty card programs including custom cards using branded artwork. They also offer ATMs in addition to the standard credit card processing equipment.
Supported Payment Types and Services
Card Pay processes all major credit and debit cards including:
Visa
Mastercard
Discover
American Express
In addition, the merchant account will process other forms of cashless payments including checks, gift cards, online payments, and payment apps.
Discloses All Important Terms
No
Public Pricing Available
No
Card Pay pricing and fees are likely similar to its processor Fiserv.
These include variable rates of 2.29% to 3.69% with an additional $0.19 fee per transaction.
Businesses that process up to $50,000 a month are eligible for processing rates varying from 2.69% to 3.60% plus the $0.19 fee.
Businesses that process over $50,000 a month are eligible for the lower rates of 2.29% to 3.29% per transaction plus the $0.19 fee.
The contract includes an early termination fee of $495 and a monthly PCI-compliance fee of $19.95.
Although this advertised pricing is not the most affordable in the industry, there are also no public complaints about the pricing structure. Some businesses may negotiate lower rates.
Pricing Model
Interchange PlusTiered Pricing
Swiped Rate
2.69% + $0.19
Keyed-in Rate
3.69% + $0.19
Mobile Payment Rate
Unknown
Virtual Terminal Rate
3.69% + $0.19
Monthly Fee
Undisclosed
Payment Gateway Fee
Undisclosed
Batch Fee
Undisclosed
Early Termination Fee
$495
PCI Compliance Fee
$19.95 Per Month
Equipment Lease Terms
48 Month (locked)
Address Verification Service (AVS)
Unknown
Application Fee
Unknown
Account Setup Fee
$0
Gateway Setup Fee
Unknown
Annual Fee
Unknown
Monthly Minimum
Undisclosed
Statement Fee
Undisclosed
Card Pay doesn’t offer much information about their contract on their website, except to state that it varies from business to business.
As Card Pay is powered by Fiserv, there is a chance that the contract it offers is similar to the one Fiserv offers.
Fiserv contracts are usually multi-year contracts and include a variable early termination fee. Customers are also on the hook for a PCI compliance fee and a non-cancelable four-year lease agreement for the equipment.
Contract Length
Variable
Early Termination Fee
$495
Card Pay does not offer in-house customer support. It outsources its customer support to Fiserv.
There are a lot of different email addresses and phone numbers listed on the website to reach out to depending on what product you need assistance with.
The company claims that what sets them apart from other merchant account providers is its emphasis on relationships. They want to make your experience personal.
The company offers a streamlined approach to set-up, that involves filling out a few forms on the website, to begin with. If physical equipment needs to be installed Card Pay will send a team to assist with that.
BBB Rating
Card Pay has an unaccredited profile on Better Business Bureau and currently maintains an A+ rating with no customer complaints.
Other Online Reviews
We were unable to locate any complaints about Card Pay online.
BBB
A+ but is not BBB Accredited. (0 Reviews; 0 Complaints)
No Reviews
No Recommendations Yet
Yelp
N/A
Total Online Reviews
10+
Total Online Complaints
Lawsuits
No
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks