Axis Payments Review

Axis Payments Overview

Axis Payments Products & Services

Axis Payments claims to provide digital payment processing with 24-hour customer service support from experienced personnel. Its products and services, which include payment gateways and hardware equipment, have been outlined below:

• ATM Machines – Axis Payments provides installation of ATMs in restaurants and stores. This allows customers to access their accounts on-site and reduce the hassle of payments. The company also provides statistics like how much cash is withdrawn by customers. According to Axis Payments, a typical withdrawal consists of $100 and 20% of it is spent on the on-site business.


• Debit and Credit Card Management – Axis Payments offers EMV chip cards and traditional magstripe cards through its POS options. It also facilitates NFC transactions such as digital wallets and Apple Pay.


• AxisPay (X2.3) – This device facilitates mobile wallets and other forms of NFC or contactless payments.


• AxisPay (Tablet Solution) – This is an online POS system that provides numerous features, such as electronically transmitting customer receipts, inventory management, split ticketing, and employee time management.


• Other Services – Ingenico iPP310 PIN pad, which is a credit/debit card reader, is also offered by Axis Payments. Furthermore, the company also supplies some Magtek products like their card readers.

Axis Payments Payment Processing

Axis Payments Billing & Invoicing

Axis Payments Advertising & Sales

Truth in Marketing

Axis Payments Pricing, Rates & Fees

There is very little information available about the standard Axis Payments contract at this time because the company does not list its rates and fees on its website. However, as a reseller of First American Payment Systems, the company probably offers pricing and fees that are similar to those offered by First American Payment Systems. As a result, merchants can probably expect a three-year agreement with automatic renewal for one-year terms, an early termination fee of $495 to $595, an annual fee of $95, a monthly minimum fee of $25, an annual PCI compliance fee of $124.75, and a number of other, miscellaneous fees. Some fees cited by complainants include a $12.95 monthly equipment rental fee, a “non-returned equipment charge” of approximately $700, a cancellation fee ranging from $250 to $500, and long-term equipment leases that charge the full cost of the remaining months of the lease upon cancellation.

Pricing at a Glance

Axis Payments Contract & Terms

We did not find information regarding contract terms provided by Axis Payments. However, as resellers of First American Payment Systems, it is expected that it operates under similar terms: A 3-year agreement with automatic annual renewal along with an early termination fee ranging from $495 to $595. Plus, like any other payment processor, miscellaneous costs are incurred by customers on top of regular monthly and annual charges.

Axis Payments Setup & Support

Axis Payments Complaints, Ratings & Reviews

Axis Payments has not garnered many positive reviews over the course of time.

Better Business Bureau (BBB) has given Axis Payments (under Certified Payment Processing) a 'C' rating. In the past three years, the company has received 189 complaints from various customers.

Google reviews show 1.8 out of 5 stars from 14 reviewers.

We did not find reviews on other popular platforms such as Yelp and Facebook.

Some reviews suggest that sales representatives overpromise in high hopes of luring businesses into signing a contract. Similar complaints were found against the parent companies of Axis Payments.

Overall, customers posting reviews are not satisfied with the level of business conducted by the company. Axis Payments is consistently plagued by complaints which don't seem to be receding any time soon.