Best for
Merchants seeking a transparent, hassle-free payment processing solution from a company they can trust.
Specializes in
360 Payments specializes in working with merchants of any size, even those who regularly accept “micropayments,” which are usually too small for cost-effective payment processing with other ISOs.
Pricing Summary
Setup Fee: N/A
Monthly Fee: N/A
Swipe Rate: Unknown
Keyed-in Rate: Unknown
Early Termination Fee : Unknown
Contract Terms:
360 Payments is located in Silicon Valley, California, and Jesse Meddaugh is listed as the Partner in charge of business management.
This company has been in business since 2012.
360 Payments provides payment processing services for merchants in all types of businesses and industries.
360 Payments is a payment processing company that operates out of Campbell, California in Silicon Valley. It was founded in 2012, but the business was not incorporated until 2019. 360 Payments has 175 employees.
This company specializes in working with businesses of all sizes and risk levels. 360 Payments also works with merchants that need to accept “micropayments,” which are typically too small for other ISOs to process in a manner that is cost-effective for merchants.
360 Payments stresses the importance of forming personal relationships with its merchant customers in order to help them bring their businesses to the next level.
Head Quarters
197 E Hamilton Avenue, Suite 102 Campbell, CA 95008
Year Founded
2011
CEO
Lisa Coyle
Employees
175
Merchant Provider Risk Tolerance
Works with merchants of all risks and business types.
Boasts integration from hardware through merchant accounts.
Accepts all major payment types.
In-house sales team.
A+ Better Business Bureau rating.
No information on time for setup.
Unclear on how the contract applies to hardware and software.
They do not openly display the terms of their pricing and fees.
They do not offer value-added services.
The company did not address the two complaints on the Better Business Bureau website.
Hardware & Software
The 360 Payments website is very basic, and it only has one page. The company advertises offering a variety of payment processing solutions for merchant customers, including terminals, POS systems, payment gateways and software integrations.
What sets 360 Payments apart is the fact that the company has software that integrates with some of the top industry-specific software options. They include:
Bolt On Technology
The Guru
NAPA Tracs
StockTrac
WinWorks
Payment Gateway customers can choose from several different gateways to process payments, including Authorize.Net, USAePay and eProcessing Network. 360 Payments also offers its own payment gateway called Velox to its merchant customers. This allows merchants to utilize its API resources for integration.
Value Added Services
360 Payments does not offer many value added services as other ISOs do. However, the company does provide payment processing services for non-profit organizations that need software to receive secure donations.
Supported Payment Types & Services
360 Payments allows merchants to accept many different types of payments, including:
Payments from all four major credit card companies
Debit card payments
Magnetic strip and EMV chip cards
PIN or signature debit payments
Check payments
EBT payments
This company can also set up recurring payments or subscription payments for merchants as well.
Discloses All Important Terms
Unknown
Public Pricing Available
Unknown
There is no information available regarding 360 Payments’ pricing or fees available on its website or on any of the reviews sites that discuss this company’s products and services.
One review website does have several reviews for this company, and all of the reviewers gave 360 Payments 4-5 stars in the “Value for the Money” category. There is no indication that this company charges higher prices and fees than other ISOs.
Pricing Model
Interchange Plus
Swiped Rate
Unknown
Keyed-in Rate
Unknown
Mobile Payment Rate
Unknown
Virtual Terminal Rate
N/A
Monthly Fee
N/A
Payment Gateway Fee
N/A
Batch Fee
Unknown
Early Termination Fee
Unknown
PCI Compliance Fee
Unknown
Equipment Lease Terms
Unknown
Address Verification Service (AVS)
Unknown
Application Fee
Unknown
Account Setup Fee
N/A
Gateway Setup Fee
Unknown
Annual Fee
Unknown
Monthly Minimum
Unknown
Statement Fee
Unknown
360 Payments advertises no contracts or hidden fees on its website. However, it is not clear whether this applies to hardware, software or both.
Merchants doing business with 360 Payments may not have a contract with this company for their services. It is very likely that they operate on a month-to-month basis. But merchants may need to sign contracts with other companies if they choose to utilize their POS systems, which would be separate from 360 Payments.
Contract Length
Unknown
Early Termination Fee
Unknown
There is no information available on the 360 Payments website regarding how long it takes to get set up to begin processing payments with this company. Merchants taking advantage of this company’s API for integration into their existing shopping carts or POS systems, or those choosing a payment gateway may be able to get started very quickly; even on the same day.
Merchants that need to lease POS systems or terminals may take longer, but 360 Payments does offer to assist merchants with setup and installation to ensure everything is operating correctly.
It appears that the only way to contact 360 Payments is by requesting a demo on its website. There is no additional contact information available. There are phone numbers available for this company elsewhere online, but not in their marketing materials.
BBB Rating
360 Payments has been accredited with the Better Business Bureau since 2013. The company has an A+ rating on the BBB website.
There have been two customer reviews left on the BBB website for this company. Both were one-star reviews and indicated that the company had been charging them for payment processing terminals that were never used, or for defective equipment that caused errors and large deductions from the merchants’ checking accounts. There have been no responses from the company on the BBB website regarding these issues.
Other Online Reviews
Other online reviews indicate that 360 Payments is a good value for the money and that customer service is highly responsive.
BBB
A+ and has been Accredited since 2013. (2 Reviews; 0 Complaints)
N/A
4.4 out of 5 Based on the opinion of 30 people
Yelp
4.5 Stars / 32 Reviews
Total Online Reviews
35+
Total Online Complaints
Unknown
Lawsuits
No
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