Velocity Review

Rates and Fees
/100
Truth in Advertising
/100
Consumer Reviews
/100
Customer Support
/100

Best for

Specializes in

Pricing Summary

Setup Fee: $0

Monthly Fee: $10 (Statement Fee)

Swipe Rate: 1.00% - 4.99%

Keyed-in Rate: 1.00% - 4.99%

Early Termination Fee : $495

Contract Terms:

3 Years
Visit Velocity

Velocity Overview

 

Quick Facts

Head Quarters

Portland, Oregon

Year Founded

1999

CEO

Todd McCartney - President

Employees

50

Merchant Provider Risk Tolerance

What We Like

Zero setup fee.

Gift program and loyalty program.

Domestic telephone support during business hours.

Documentation knowledge base available.

Live one on one support.

What We Don't Like

Early termination fee.

Three Year contract.

Monthly fee.

All important terms are not disclosed.

Public pricing is not available.

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Electronics
  • Gas Station
  • Healthcare
  • Marketing Agency
  • Moving Companies
  • Personal Service
  • Property Management
  • Restaurant / Bar
  • SAAS
  • SEO & SEM Services
  • Thrift Store
  • Web Design Services

Business Types Served

  • B2B
  • Ecommerce
  • Enterprise Merchant Accounts
  • Mobile
  • Mom & Pop
  • MOTO
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

Velocity Products & Services

 

Velocity Payment Processing

  • Contactless NFC
  • Credit Card Processing
  • Credit Card Terminals
  • Debit Card Processing
  • eCheck & ACH Processing
  • EMV Processing
  • Gift & Loyalty Program
  • Merchant Cash Advance
  • Mobile Card Reader
  • Mobile Payments App
  • Online Payments
  • Payment Gateway
  • POS Equipment
  • Shopping Cart Provided
  • Virtual Terminal

Velocity Billing & Invoicing

  • Mobile Payments
  • Multi-Currency
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

Velocity Advertising & Sales

 

Truth in Marketing

Discloses All Important Terms

No

Public Pricing Available

No

Velocity Pricing, Rates & Fees

 

Pricing at a Glance

Pricing Model

Tiered Pricing

Swiped Rate

1.00% - 4.99%

Keyed-in Rate

1.00% - 4.99%

Mobile Payment Rate

Virtual Terminal Rate

1.89% + $0.23 - 2.90% + $0.30

Monthly Fee

$10 (Statement Fee)

Payment Gateway Fee

None

Batch Fee

Undisclosed

Early Termination Fee

$495

PCI Compliance Fee

$4.95 Per Month

Equipment Lease Terms

48 Month (locked); $8,700 - Equipment Lease Cost

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Annual Fee

Monthly Minimum

$25

Statement Fee

$10 per Month

Velocity Contract & Terms

Contract Length

3 Years

Early Termination Fee

$495

Velocity Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)

Velocity Complaints, Ratings & Reviews

Ratings

BBB

A- and is not BBB Accredited. (41 Reviews; 26 Complaints)

Google

4.4 Stars / 147 Reviews

Facebook

3.9 Stars. Based on the opinion of 92 people

Yelp

2.5 Stars / 16 Reviews

Reviews

Total Online Reviews

250+

Total Online Complaints

30+

Lawsuits

None

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