Best for
Valued Merchant Services (VMS) is best for all types of mobile, online, and in-store businesses operating in both standard-risk and high-risk industries.
Specializes in
VMS specializes in processing credit and debit card and mobile payment processing for both standard and high-risk businesses. VMS offers mobile payment through Clover and ROAMPay and Internet Gateways solutions for e-commerce through Authorize.net. The company is also a reseller of EMV-compatible mobile and traditional equipment through numerous vendors, including PAX, Verifone, PAX, Ingenico, and First Data. The company looks to serve as a one-stop-shop by offering an entire suite of gift-card, fleet cards, eCheck and ACH processing, gift cards, loyalty programs, and QuickBooks integration.
Pricing Summary
Setup Fee: $0
Monthly Fee: Undisclosed
Swipe Rate: 2.69% + $0.19
Keyed-in Rate: 3.69% + $0.19
Early Termination Fee : $395 (typically waived)
Contract Terms:
VMS is an ISO/MSP of Wells Fargo, N.A. in Walnut Creek, CA. The company is a reseller of payment processing services of First Data Corporation.
The company was founded in 2006 and is currently led by its co-founders Chris Del Grande, President, and Sean Ruppel, CEO. VMS is based out of Ammon, Idaho.
VMS has multiple pricing plans, including tiered pricing and interchange-plus. The company has a dedicated support email address and phone number and has had zero complaints in the last three years on the Better Business Bureau's (BBB) website.
VMS looks to serve as a one-stop-shop for merchants. Founded in 2006, the Ammon, Idaho-based company has no complaints on BBB's website or other online forums.
The company has a dedicated Support phone number and email address and is available 24/7. With VMS, merchants can set up payment processing for debit and credit cards, traditional and mobile POS terminals, and payment gateway and mobile payment services. The company also offers merchants financing in loans, cash advances, and a line of credit.
The company may not have any complaints. However, it is not very proactive in educating clients. There are minimal resources online that may help merchants make informed decisions about payment processing. There is no help section to reference at one's convenience on setting up or troubleshooting common issues that arise.
Head Quarters
Idaho Falls, ID
Year Founded
2006
CEO
Sean Ruppel
Employees
200
Merchant Provider Risk Tolerance
Spotless track record
Compatible with a wide variety of industries
eCheck processing offered
High-risk accounts offered
Limited pricing disclosed online
Early termination fee
Expensive hardware leases
Deceptive website & advertising
Payment Processing: VMS is a reseller of First Data for both standard and high-risk merchant processing services.
Point of Sale: The company resells EMV-compatible POS equipment of Clover, PAX, Verifone, PAX, and Ingenico.
Tertiary Services: VMS offers Mobile payment processing through Clover and ROAMPay. The company provides Internet Gateways solutions for e-commerce through CardConnect and Authorize.net.
The company also offers financing options for businesses, including traditional loans, credit lines, and cash advances.
VMS also helps businesses with services such as Payroll/HR processing through a partnership with ADP, social media management, and web development services for merchants' to create websites and apps for them.
Discloses All Important Terms
Yes
Public Pricing Available
No
VMS is a reseller of First Data for its payment processing services and uses both tiered and interchange-plus pricing model. The company's rates are;
Swiped Rate - 2.69% + $0.19
Keyed-In Rate - 3.69% + $0.19
Monthly minimum fee - $25
Annual Service Fee - $120
PCI Fee - $120
Early Termination fees - $395
Based on our research of internal company documents, management encourages sales staff to waive one-time fees.
Merchants utilizing e-commerce and online/mobile processing services may incur Gateway and Terminal charges, batch fees, and technical support fees. We weren't able to locate disclosures of these charges from VMS.
Pricing Model
Interchange PlusTiered Pricing
Swiped Rate
2.69% + $0.19
Keyed-in Rate
3.69% + $0.19
Mobile Payment Rate
Virtual Terminal Rate
3.69% + $0.19
Monthly Fee
Undisclosed
Payment Gateway Fee
Undisclosed
Batch Fee
Undisclosed
Early Termination Fee
$395 (typically waived)
PCI Compliance Fee
$120
Equipment Lease Terms
Undisclosed
Address Verification Service (AVS)
Application Fee
Account Setup Fee
$0
Gateway Setup Fee
Undisclosed
Annual Fee
$120 annual service fee
Monthly Minimum
$25
Statement Fee
VMS offers both tiered and interchange-plus for payment processing with an early termination fee, but sales staff have much leeway and are encouraged by company management to waive.
A standard agreement through First Data is usually three years. However, the company usually waives their early termination fee; the service agreement is effectively a month-to-month.
Contract Length
Month-to-month
Early Termination Fee
$395 (typically waived)
VMS has been accredited with the Better Business Bureau (BBB) since 2012. The company is rated an A+ with zero complaints in the last three years. There are no outstanding lawsuits or federal complaints, and VMS has no complaints on any online forums or platforms.
BBB
A+(0 complaints)
N/A
4.9 Stars / Based on the opinion of 24 people
Yelp
No Reviews yet
Total Online Reviews
70+
Total Online Complaints
Lawsuits
None
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks