Best for
Businesses of all sizes looking for state-of-the-art credit card processing.
Specializes in
Live customer support and business growth. They are the fastest-growing merchant service provider in the business. They aim to simplify the process and utilize every cutting-edge tool at their disposal to increase a merchant’s business.
Pricing Summary
Setup Fee: Undisclosed
Monthly Fee: Undisclosed
Swipe Rate: 1.00% - 4.99%+
Keyed-in Rate: 1.00% - 4.99%+
Early Termination Fee : Variable
Contract Terms:
OrangePay was founded in 2016.
The company is based in New York City, NY.
Jack Solomon is listed as the CEO of OrangePay.
Founded in 2016, OrangePay has gained a reputation as a leading merchant services provider with one of the fastest-growing customer bases in the nation.
They pride themselves on fusing a cutting-edge approach to the processing game while maintaining a small business approach to customer relations.
It is challenging to find a full picture of the company as their company name was hijacked by a foreign corporation. All web address derivatives of the company name have been purchased by this foreign company and all web traffic, including many positive reviews, has been redirected to that company.
OrangePay does not have a Better Business Bureau profile, so gaining further insight is even harder.
Head Quarters
Paris, France
Year Founded
2013
CEO
Helmut Reisinger
Employees
21000
Merchant Provider Risk Tolerance
Hardware and Software
OrangePay provides a great variety of terminals and registers for merchants to choose from. They offer products from Clover, Pax, Dejavoo, Verifone, Apriva, Auth.net, First Data, Authorize.net, Payeezy, and USAePay.
For registers, they offer Clover and several all-inclusive packages for either terminal or tablet. All of the packages come with the main POS system in addition to a cash drawer, printer, scanner, and credit card terminal.
The company makes it a point to state that they won’t sell you anything you don’t need. They have streamlined the process and kept ease of business at the core of their product.
As far as software goes, they offer both a patented POS system and an app called OrangePay ME. There is also a virtual gateway listed on the website to work with eCommerce merchants looking to integrate payment through their websites.
They state that they work with all major eCommerce platforms, including Woo Commerce, Shopify, and Magento.
Value-Added Services
Zero fee processing is offered as a way to pass transaction fees directly to the customer and offer them cash discounts. Through OrangePay this is presented as a discount from the normal price, which can change the way customers view the normal fees.
OrangePay ME is a free app offered to any OrangePay member. It allows anyone with an account to send a customer a link to the payment app and accept payment without a credit card terminal or website.
It appears that there is a 4% charge cap through OrangePay ME and there are no other fees involved. They claim the more a merchant uses the app the lower the rates will drop.
Supported Payment Types and Services
OrangePay accepts the full range of credit card payments:
Visa
Mastercard
Discover
American Express
Debit
Apple Pay
Google Pay
Samsung Pay
Garmin Pay
ACH
Discloses All Important Terms
No
Public Pricing Available
No
OrangePay prides themselves on transparency. They go so far as to say so on their website. They state that their goal is to simplify the whole process so businesses can focus on the important things … their business.
The only reference to fees on the website states that there are no fees beyond the base transaction fees associated with OrangePay ME.
Pricing Model
Tiered Pricing
Swiped Rate
1.00% - 4.99%+
Keyed-in Rate
1.00% - 4.99%+
Mobile Payment Rate
Virtual Terminal Rate
1.00% - 4.99%+
Monthly Fee
Undisclosed
Payment Gateway Fee
Undisclosed
Batch Fee
Undisclosed
Early Termination Fee
Variable
PCI Compliance Fee
Variable
Equipment Lease Terms
Variable
Address Verification Service (AVS)
Application Fee
Account Setup Fee
Undisclosed
Gateway Setup Fee
Annual Fee
Monthly Minimum
Undisclosed
Statement Fee
Undisclosed
There is no information to indicate the exact contract terms.
Contract Length
Variable
Early Termination Fee
Variable
The setup appears streamlined and the website states that once the hardware is up and running, processing can begin immediately. They offer setup support. This is not something you see offered by every credit card processing company.
They offer 24/7 live support via phone, email, and chat.
BBB Rating
OrangePay does not have a Better Business Bureau profile.
Other Online Reviews
There are online reviews related to this company, however, they have been mixed in with another company called Orange. This company is based out of Europe and has very poor reviews.
This company has purchased all the domain names regarding OrangePay and is using the positive reviews about OrangePay to bolster their own company.
Interestingly, all of the professional online review sites seem to have focused on the wrong company.
Orange Business Services may have gone by the name OrangePay, but that was more than ten years ago.
Weeding through the reviews and comments it is easy to separate the two companies. One simply has to look at the country the reviews are originating. With this in mind, OrangePay has almost a perfect 5/5 rating.
BBB
Does not have BBB profile.
2.3 Stars / 63 Reviews
No Reviews
Yelp
No Reviews
Total Online Reviews
Total Online Complaints
Lawsuits
None
If you're in the market for a merchant account provider, be sure to check out our user reviews, our merchant accounts guide and our top popular merchant provider picks