American Express Merchant Services Review

Rates and Fees
/100
Truth in Advertising
/100
Consumer Reviews
/100
Customer Support
/100

Best for

Specializes in

Pricing Summary

Setup Fee: $0

Monthly Fee: Variable

Swipe Rate: 3.5% + $0.05

Keyed-in Rate: 3.5% + $0.30

Early Termination Fee : $0

Contract Terms:

Month-to-month
Visit American Express Merchant Services

American Express Merchant Services Overview

 

Quick Facts

Head Quarters

New York, NY

Year Founded

1850

CEO

Anré Williams

Employees

70000

Merchant Provider Risk Tolerance

What We Like

What We Don't Like

Industries Served

  • Clothing & Apparel
  • Convenience Store
  • Education
  • Electronics
  • Gas Station
  • Healthcare
  • Legal
  • Marketing Agency
  • Moving Companies
  • Personal Service
  • Property Management
  • Restaurant / Bar
  • SAAS
  • Thrift Store
  • Web Design Services

Business Types Served

  • B2B
  • Enterprise Merchant Accounts
  • Low Risk
  • Online
  • Retail / Card Present
  • Small Business
  • Wholesale

American Express Merchant Services Products & Services

 

American Express Merchant Services Payment Processing

  • Chargeback & Fraud Prevention
  • Check Services
  • Contactless NFC
  • Credit Card Processing
  • Debit Card Processing
  • EBT Acceptance
  • eCheck & ACH Processing
  • EMV Processing
  • Gift & Loyalty Program
  • Online Payments
  • Payment Gateway

American Express Merchant Services Billing & Invoicing

  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Recurring/Subscription Billing

American Express Merchant Services Advertising & Sales

 

Truth in Marketing

Discloses All Important Terms

Yes

Public Pricing Available

American Express Merchant Services Pricing, Rates & Fees

 

Pricing at a Glance

Pricing Model

Flat Rate

Swiped Rate

3.5% + $0.05

Keyed-in Rate

3.5% + $0.30

Mobile Payment Rate

Virtual Terminal Rate

3.5% + $0.05

Monthly Fee

Variable

Payment Gateway Fee

Batch Fee

Variable

Early Termination Fee

$0

PCI Compliance Fee

$0

Equipment Lease Terms

Not Applicable

Address Verification Service (AVS)

Application Fee

Account Setup Fee

$0

Gateway Setup Fee

Annual Fee

Monthly Minimum

Statement Fee

American Express Merchant Services Contract & Terms

Contract Length

Month-to-month

Early Termination Fee

$0

American Express Merchant Services Setup & Support

 

Setup Highlights

  • Documentation / Knowledge Base
  • Live Online (1-on-1)

Support Highlights

  • Domestic Phone Support (Business Hours)
  • FAQ

American Express Merchant Services Complaints, Ratings & Reviews

Ratings

BBB

A+ and is Accredited since 1948. (178 Reviews; 6712 Complaints)

Google

2.7 Stars / 118 Reviews

Facebook

N/A

Yelp

1.5 Star / 2 Reviews

Reviews

Total Online Reviews

150+

Total Online Complaints

30+

Lawsuits

1

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